Cora is katchcare's AI chief of staff for your aging parent. Mom or Dad calls and speaks plainly; the family adds detail and approves from one shared space; Cora does the bureaucracy end-to-end. Watch her take on two real jobs — a medical bill, and a prescription refill.
A refill sounds trivial — until the refills run out, the doctor has to re-authorize, and the insurer demands a prior authorization. Then it lands on the adult child.
Mom or Dad calls a number and speaks plainly — no app to learn. The family adds detail and approves from one shared space. Cora remembers everything about your parent, so nobody re-explains.
Requests the itemized bill, finds the four errors hospitals bury — duplicates, unbundling, upcoding, phantom charges — benchmarks to Medicare, and negotiates it down.
Chases the doctor for the renewal, clears the prior authorization, switches to a covered generic, and syncs every med to arrive together — before your parent runs out.
Finds an in-network specialist with an opening, books it, sends reminders — and dispatches a vetted, insured driver to and from the appointment.
Handles Medicare re-enrollment, files claims, and fights denials with the appeal — the deadline-driven maze nobody in the family has time for.
Audits statements, cancels forgotten subscriptions, and flags suspicious charges for the family — elders are the #1 fraud target, so Cora watches continuously.
Finds and vets the contractor, schedules the service, oversees the visit, and handles the warranty paperwork. Cora coordinates; a trusted human does the physical fix.
Clears the pile, flags the scams hidden among real notices, and handles renewals and forms — surfacing only the things that actually need a person.
Cora doesn't build sensors or watch cameras. Instead she integrates a monitoring partner: when a fall alert fires, Cora springs into action — calls the family, coordinates the response, books the follow-up.
Nothing that touches money ever happens without the family's one-tap approval. Cora proposes; a human confirms. That gate is the trust design.
Cora is free for the family — sponsored by an institution that benefits when your parent stays healthy, independent and at home.
Cora is onboarding our first group of families. Leave your email and we'll reach out when a spot opens.
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To the Billing Department,
I write on behalf of my father, Robert T., as his authorized representative. After comparing the itemized bill line-by-line against the Explanation of Benefits and the medical record, I am disputing four charges that appear to be billed in error and requesting a corrected statement.
Basis for the amounts: level-of-service and pricing are referenced against the Medicare Physician Fee Schedule / CMS Procedure Price Lookup as a reasonable benchmark.
Enclosed (copies): itemized statement · EOB · medical-record excerpts supporting items 1 and 4.
I request that you: